Please note, we no longer accept orders for engines or gearboxes, or personal effects please visit uk engine delivery to book engine and gearbox delivery.

Export Delivery Guidelines

Definition of System-confirming Consignments (Commercial Goods)

A consignment is considered as "system-conforming" if it does not exceed the following measurements and weights:

  • 1/2 Pallet Max height is 0.9 Mtrs and must be stackable.
  • 4 Pallets is the Max number of pallets per consignment.
  • Weight maximum 3000kg (freight payable weight)
  • Weight maximum per package 1500kg
  • Length maximum 4 metres
  • Height maximum 2.20 metres
  • Width maximum 2.40 metres

Every consignment must include its volume; cbm or idm

All other consignments are to be defined as "non-system-confirming". This means that a consignment is not system-conforming as soon as one of the above parameters is breached.

Definition of Non System-conforming Consignments

Consignments with a chargable weight of more than 3000kg, or packages of more than 1500kg, or else with height of more than 2.20 metres and with a length of more than 4 metres are non system-confirming consignements. In these cases, bilateral agreements will be applied.

A part-load is defined by the parameters of weight/volume; cbm or idm. The parameter loading metre or cbm is required at any time, eg more than 4 pallets or more than 2.5 idm.

Please contact the Pall-Ex European Support desk for special arrangements for consigments with are "non-system conforming".

Non system-conforming consignments are not subject to the Transit Time.

Consignment Definitions

All goods offered for shipment must be palletised.

Volumetric Conversion: 1cbm = 333 kg / 1 LDM = 1750 KG

The following types of goods cannot be transported:

  • Tobacco
  • Cigarettes
  • Bank notes or coins
  • Weapons, ammunitions and explosives
  • Livestock and live plants
  • Human remains
  • Goods improperly packaged

The following types of goods may only be transported after a formal written agreement with all involved parties has been reached and after that relevant insurance is secured:

  • Mobile phones
  • Valuables
  • Removals
  • Wine
  • Goods requiring special equipment for loading, securing, transport and unloading

For regular business of the following goods please contact the Pall-Ex Customer Service Department:

  • Wine
  • High value goods
  • Deliveries to private addresses

Classes of Dangerous Goods

The following classes of dangerous goods cannot be transported:

  • Class 1
  • Class 6.2
  • Class 7